The leak
A photo before anything comes off
Hail, a stained ceiling, a soft deck. Those frames stay on the job after the new roof is on. The dispute does not depend on who remembers Tuesday.
Roofing
Roof leak photos for the customer
The call comes before anyone is on the ladder: when are you starting the roof? Later the argument is whether the ceiling stain was already there, whether hail did it, or why the crew stopped when the sky closed. One job link holds the photos from before the old shingles come off, then decking and flashing as they go on. If it rains, you mark the job Delayed and write the reason. They see that the next time they open the link. They do not need an account. You copy the link, show a QR, or send a text draft from your own phone. Opeo does not text them, and it does not write the insurance file or order the shingles.
No credit card · customer needs no account
Copy the link, show a QR at the truck, or open an SMS or WhatsApp draft on your phone. The message goes out from you. Opeo does not send it.
Northline Roofing
DelayedTear-off and architectural shingles
14 Birch Ave. The leak was photographed inside and on the roof before anything came off. Decking is patched and the dry-in is down. Shingles are on the roof, waiting on a dry day.
Delayed
Rain through Thursday. Dry-in stays covered. Shingles start Friday morning.
Activity timeline
- Done
Inside, before anyone climbed
Ceiling stain in the bedroom and the wet deck in the attic. These frames are from Monday, before a shingle was touched.
- Ceiling stain
- Attic deck from below
- Done
Before tear-off
Valley, chimney, and hail on the south slope while the old shingles were still on.
- Valley stain
- Chimney flashing
- Hail on the south slope
- Done
Tear-off
Tuesday morning, before the rain came back. South slope opened. Old shingles stacked for the trailer.
- South slope opened
- Old shingles stacked
- Done
Decking
Soft plywood at the valley, about a sheet and a half. New plywood is down beside the older deck.
- Soft deck marked
- New plywood nailed
- Done
Dry-in
Drip edge, ice and water at the eave, synthetic underlayment across the open slope. This is what is keeping the house dry tonight.
- Drip edge
- Underlayment
- In progressIn progress
Flashing
Step flashing is started along the sidewall. Chimney counter-flashing waits until we are back on the roof.
- Sidewall step flashing
- Chimney counter-flashing
- Not started
Shingles
Architectural bundle is on the roof, still wrapped. We do not open it in the rain.
- Field shingles
- Ridge
- Not started
Vents and cleanup
Pipe boots, ridge vent, and the ground cleaned up. Not started.
- Pipe boots and ridge vent
- Magnet sweep and trailer gone
Questions & comments
Was that stain already in the attic, or did it start when you pulled the shingles?
The ceiling and attic photos are from Monday, before we climbed. The valley photo is from the same morning, shingles still on. The stain was already there.
Are we open to the rain tonight?
No. Dry-in is down: drip edge, ice and water, and underlayment. Those photos are on Dry-in. Shingles start Friday if it stays dry.
The template
Four steps on the roof
The same roof, the same steps, every time you open a job.
01
Before the old roof comes off
The leak, the soft spot, the hail. A photo while the shingles are still on, so “this was already there” is not a conversation in the driveway.
02
Decking and flashing
What you found once the roof was open, and the flashing as it goes in. The homeowner opens the link instead of asking for a ladder photo over the phone.
03
Shingles on
Field, ridge, vents. A short clip if you take one. The step sits on the timeline with the earlier photos still above it.
04
Weather, written down
Rain is a Delayed status and a reason. They read it on the link the next time they open it.
Three moments on a roof
The sky
Rain is a status, not a missed call
Mark the job Delayed and write why. The amber note is on their link the next time they open it. Opeo does not call them and does not send the text.
The question
They write on the job. You answer there.
“Was that stain already in the attic?” sits next to Tuesday’s photo. Your reply stays on the same page. It is not a quote and not a claim form.
This is not estimating software, an insurance claim file, or a place to order shingles. Quotes and materials stay in the tools you already use.
Your logo and colors on the link are on Pro. A crew login and a work log are on Pro and Scale.
Common questions
- Does the homeowner need an app?
- No. They open one link in the browser. No account, no install.
- Will Opeo text them when it rains?
- No. You set the job to Delayed and write the reason. They see it when they open the link. An SMS or WhatsApp draft stays on your phone — you send it.
- Can this replace our estimating or insurance paperwork?
- No. Measurements, supplements, and material orders stay where they are. The link is the photos, the steps, and the delay.
Fair Pricing Model
Simple pricing that
grows with you.
Run your service business from your pocket. Start strictly free. Upgrade when you need to scale your team.
No hidden fees or "contact us" for basic features.
MonthlyYearly 2 MONTHS FREE
Choose Your Plan
Free
Perfect for trying out Opeo.
$0/mo
- 5 jobs / month
- 15 photos / job
- Status Job Pages
- Standard & custom templates
- Community Support
No credit card required
Starter
For solo entrepreneurs.
$29/mo
- 50 jobs / month
- 30 photos / job
- Status Job Pages
- Standard & custom templates
- Standard Support
About $0.97/day · less than one disputed job
Most Popular
Pro
For growing teams.
$89/mo
- 5 Team Seats
- 300 jobs / month
- 60 photos / job
- Status Job Pages
- Standard & custom templates
- Priority Support
- Work Logs & Audit Trail
- Custom Branding
Equivalent to $17.80 / user · pays for itself after one repeat job
Scale
For large operations.
$149/mo
- 1000 jobs / month
- Unlimited Team Seats
- 150 photos / job
- Status Job Pages
- Standard & custom templates
- Custom Branding
- Priority Support
FULL COMPARISON
Detailed Specs
Granular breakdown of feature availability per tier.
| Feature | Free | Starter | Pro | Scale |
|---|---|---|---|---|
| Core Capabilities | ||||
| Monthly Jobs | 5 | 50 | 300 | 1000 |
| Status Job Pages | ||||
| Starter templates included | ||||
| Unlimited Job Templates | ||||
| Real-time Updates | ||||
| Search & Filters | ||||
| Customer CRM | ||||
| Team Members | 1 | 1 | 5 | Unlimited |
| Work Log & Audit | ||||
| Media & Storage | ||||
| Photos per Job | 15 | 30 | 60 | 150 |
| High-Res Downloads | ||||
| Branding & Customization | ||||
| Custom Logo | ||||
| Custom Branding | ||||
| Support & Security | ||||
| Secure Cloud Storage | ||||
| Daily Database Backups | ||||
| Encrypted Data Transfer | ||||
| Support Level | Priority | Priority | ||
| Priority Processing | ||||
FAQ
Common questions about billing and features.
Yes, you can upgrade, downgrade, or cancel your plan at any time from your account settings. If you upgrade, the change is instant.
Yes! We offer a generous Free plan that lets you use all the core features for as long as you like. No credit card required.
Yes. The Pro plan costs $89/mo (or $74/mo paid yearly). That is less than the cost of a single customer dispute or refunded job. By providing undeniable photo proof, Opeo pays for itself by protecting your income and winning you repeat business.
No. Your clients receive a secure public link. They can view job updates directly in their browser without downloading anything or creating an account.
We use encrypted transfer and Cloudflare R2 storage. Your data is backed up daily and you remain the sole owner of your content. Read the security overview →
No. Opeo is designed to be intuitive and self-service. You can sign up and create your first job in less than 2 minutes.
Yes! You can give your team access to your dashboard so everyone can manage jobs and photos together.
Public links remain active indefinitely as long as your account is active, so your customers have a permanent record of the work done. You can also manually disable a link if needed.
You can share the unique public URL directly with your client via text, email, Whatsapp, or any other messaging app, or show them a QR code generated within the app.
Yes! Opeo is cloud-based, so you can start a job on your iPhone in the field and review it on your laptop at the office. Your data syncs instantly.
Open the first roof on a link
Photos from before tear-off, then a reason when the weather stops the job. Free to start.
Create the job link free